At Galaxy Proclean Ltd, maintaining the highest standards of health, safety, quality and compliance is fundamental to the way we operate. We understand that our clients need confidence that their facilities are being managed by a professional, responsible and trustworthy service provider.
Our commitment to compliance extends throughout every area of our business, from employee training and safe working practices to quality management and industry standards. We continually review and improve our processes to ensure our services are delivered safely, professionally and consistently.
Health & Safety Standards
Health and safety is at the centre of every service we provide. We operate robust procedures designed to protect our employees, clients, visitors and the environments in which we work.
Our health and safety procedures include:
- Comprehensive risk assessments
- Method statements and safe systems of work
- COSHH assessments and chemical management
- Staff health and safety training
- Appropriate personal protective equipment (PPE)
- Accident and incident reporting procedures
- Regular management inspections
- Ongoing monitoring of working practices
We are committed to ensuring all services are delivered responsibly, with safety considered at every stage of our operations.
Training & Competence
Our people are central to the quality of service we provide. We invest in training and development to ensure our teams have the knowledge, skills and confidence required to deliver exceptional cleaning and facilities management solutions.
Training includes:
- Professional cleaning techniques
- COSHH awareness
- Health and safety procedures
- Manual handling
- Safe use of cleaning equipment
- Infection prevention and control
- Site-specific requirements
- Customer service standards
Quality Management
We believe consistent service quality is achieved through strong processes, effective communication and continuous improvement.
Our quality assurance approach includes:
- Detailed cleaning specifications
- Regular site inspections
- Quality audits
- Client feedback reviews
- Performance monitoring
- Ongoing service improvements
This ensures every contract is managed effectively and that our clients receive a reliable, consistent service.
Current Accreditations
Galaxy Proclean is committed to maintaining recognised industry standards and demonstrating our professionalism through relevant accreditations and memberships.
Our current accreditations include:
SafeContractor
SafeContractor accreditation demonstrates Galaxy Proclean’s commitment to robust health and safety practices, competent working procedures and effective risk management. This provides assurance to our clients that we operate responsibly and maintain high standards across our services.
Good Business Charter
Galaxy Proclean is proud to be recognised through the Good Business Charter, demonstrating our commitment to responsible business practices, employee wellbeing, ethical standards and positive relationships with our clients, suppliers and wider community.
National Carpet Cleaners Association (NCCA)
As an NCCA accredited company, we demonstrate our commitment to professional standards within the carpet and upholstery cleaning industry. This accreditation recognises our expertise, technical knowledge and commitment to delivering high-quality specialist cleaning services.
British Institute of Cleaning Science (BICSc)
Our BICSc accreditation demonstrates our commitment to recognised cleaning industry standards, professional development and best practice. It supports our approach to training, quality control and delivering consistent cleaning solutions across commercial environments.
Environmental Responsibility
We recognise our responsibility to operate in an environmentally conscious way. We continually review our cleaning methods, products and processes to reduce unnecessary waste and improve sustainability while maintaining excellent cleaning standards.
Our environmental approach includes:
- Responsible product selection
- Efficient use of resources
- Reducing waste
- Sustainable cleaning practices
- Supporting clients with environmentally responsible solutions
Compliance You Can Trust
Whether delivering a commercial cleaning contract, specialist cleaning service or a complete facilities management solution, Galaxy Proclean provides the assurance that comes from working with a structured, professional and accountable service provider.
Our commitment to health, safety, quality and compliance gives our clients confidence that their facilities are managed to the highest standards.